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How to set up your mail in Outlook

The instructions and screenshots in this setup guide are for Outlook 2013. However, previous versions of Outlook are very similar, and you should be able to more-or-less follow the same steps to set up.

  1. Open Outlook. It may ask you to set up a new account. If it does not, click the File button in the top left of the window, then click Add Account.
  2. Choose Manual setup or additional server types at the bottom of the page. Click Next.

  3. Choose POP or IMAP. Click Next.

  4. Fill in the user information:

    • Your Name: The name people will see on the email you send.
    • Email Address: The email address you wish to use for sending mail (this is normally your NCN.NET username, but can be an alias or another address at your own domain).

    Fill in the server information:

    • Account Type: IMAP
    • Incoming mail server: mail.ncn.net
    • Outgoing mail server: mail.ncn.net

    Fill in the logon information:

    • User Name: Your full NCN.NET username, including the domain.
    • Password: Your NCN.NET password.

    The screen should look similar to the image below:

  5. Click the More Settingsā€¦ button in the lower right of the window.

  6. Select the Outgoing Server tab and tick the My outgoing server (SMTP) requires authentication box.

  7. Select the Advanced tab.

    • Set the Incoming server to use SSL encryption.
    • Set the Incoming port to be 993.
    • Set the Outgoing server to use TLS encryption.
    • Set the Outgoing port to be 587.

    It should look exactly as in the screenshot below:

  8. Click OK to save your changes and close the window. Click Next on the Add Account window. Outlook will perform a connection test. If it finds any issues, double check you've not made a mistake following the steps above.

  9. Close the connection test window and click Finish.