How to set up Thunderbird

The instructions and screenshots in this setup guide are for the latest version of Thunderbird, which you can download for free for Windows, Mac OS X or Linux.

  1. Open Thunderbird. The Welcome to Thunderbird dialog will appear. If it doesn't, select Local Folders in the sidebar on the left, then under the Create a new account heading in the page that appears, click the Email link.
  2. Click the Skip this and use my existing email button, at the bottom of the window.

  3. Fill in your name, email address and password:

    • Your name: The name people will see on the email you send.
    • Email address: Your full NCN.NET username, including the domain.
    • Password: Your NCN.NET password.

    Click Continue. Thunderbird will find the server settings.

  4. Select IMAP on the next page.

  5. Click Done. Thunderbird will fetch the list of your folders and start synchronising your mail. If this doesn't seem to be happening, close and reopen Thunderbird; it sometimes gets stuck the very first time it tries to connect.